Applied for your NBI clearance and wondering where it is? Here is how to check the status of your NBI clearance application online — whether you applied directly through the NBI website or through a service like ours.
Checking Your Status on the NBI Website
The NBI has an online portal where you can check the status of your clearance application. Here is how:
- Go to the NBI Clearance website — Visit the official NBI clearance portal at
clearance.nbi.gov.ph - Log in to your account — Use the email address and password you registered with
- Navigate to “My Transactions” — This section shows all your clearance applications
- Check the status column — Your application will show one of several statuses (see below)
Understanding NBI Clearance Status Messages
| Status | What It Means |
|---|---|
| For Processing | Your application has been received and is in the queue. No action needed — just wait. |
| For Verification | Your information is being verified against NBI records. This is normal and part of the process. |
| HIT | Your name matched a record in the NBI database. This does not necessarily mean you have a criminal record — learn more about NBI HITs. |
| For Release | Your clearance is ready and waiting to be picked up or delivered. |
| Released / Delivered | Your clearance has been released or sent out for delivery. |
| Expired | Your application expired before completion. You may need to reapply. |
If You Applied Through NBI Renewal Canada
If you used our service, you do not need to check the NBI website yourself. We track every application and provide status updates directly to you via email. If your clearance encounters a HIT, we handle the resolution process on your behalf.
Have questions about your application status? Contact us — we are happy to provide an update.
Common Reasons for Delays
- NBI HIT — If your name matches a record, additional verification is needed. This can add 2-4 weeks. Learn how we resolve HITs.
- High volume periods — NBI processes millions of clearances per year. Expect slower processing during January (new year rush) and June-August (employment season).
- Incomplete information — If your application has missing or incorrect details, it may be flagged for review.
- System maintenance — The NBI website occasionally goes down for maintenance, which can delay processing.
Typical Processing Times
For a detailed breakdown of how long NBI clearance takes, see our processing time guide. In general:
- NBI Renewal (from abroad): 2-3 weeks
- First-Time Application (from abroad): 4-6 weeks
- HIT Resolution: Additional 2-4 weeks
Need help with your NBI clearance? Apply through us — we handle the entire process and keep you updated every step of the way. No need to monitor the NBI website yourself.